I placed an order online, but I did not receive an email confirmation - What should I do?
- Our email confirmations are sent automatically. Please check your spam folder and if you have not received our confirmation, please contact us.
Still have questions? Call us on 900 101 861 / +34 810 583 232 or contact us at info@changegroup.es
Browse other FAQs
- How do I order travel money online?
- How does the Buyback Guarantee work?
- Can I choose currency denominations when ordering online?
- Is there an online currency exchange fee?
- How much can I exchange online?
- How do I know what exchange rate applies to my order?
- Do you offer the same rates online as in your branches?