Transfer money with Western Union

ChangeGroup has partnered with Western Union to offer you a world-class, rapid international money transfer service, providing a fast and reliable way to send money to your loved ones, direct to hundreds of thousands of agent locations in over 200 countries and territories. Western Union offers over 145 years of experience in money transfers and is trusted by millions of people every year.

WU Transfers within Minutes

With WU Transfers at ChangeGroup, you can use cash or your credit or debit card to send money from our branches securely to your loved ones, typically within minutes to any of the 500,000 WU agents around the world (subject to time zone opening hours and regulatory issues). We understand how important a fast and reliable transfer is when people rely on you, and we do our utmost to make the process as smooth as possible. Visit your nearest ChangeGroup branch to initiate a transfer that can be sent worldwide or simply within your own country, allowing for a speedy and easy cash collection almost instantly by your recipient, wherever they are.

Sending Money at ChangeGroup

When sending money, please provide the following to our friendly team at ChangeGroup branches:

  1. Your full name and a government-issued ID, such as a passport, driver’s licence, identity or residency card. 
  2. Recipient’s full name, matching their government-issued ID.
  3. Receiving WU Agent or the recipient’s location, allowing us to determine their nearest agent.
  4. For larger transactions, you may need to provide proof of source of funds, so please ensure you have a bank statement, pay slip, tax return, or any other applicable document proving source of funds, with you. 

You can pay for your transfer by cash or via credit or debit card. Pass on the Money Transfer Control Number (MTCN) printed on your form to your receiver. You can then relax, knowing that your remittance is all taken care of.

Receiving Money at ChangeGroup

Whatever the occasion, receiving money from someone is not only a lifesaver - it’s a reminder that the world isn’t nearly as big as it felt a few minutes ago. WU at ChangeGroup makes it easy to receive cash from abroad, or from elsewhere within your own country, direct to your local ChangeGroup branch. When visiting ChangeGroup to pick up your cash transfer, please provide us with the following: 

  1. Your Money Transfer Control Number (MTCN) 
  2. Sender’s full name, location and Transfer Amount
  3. Your full name and a government-issued ID, such as a passport, driver’s licence, identity or residency card. 

Thank you for placing your trust in WU at ChangeGroup.