Tax Free Refunds

Tax Free Refunds

If you are travelling in Spain and normally reside outside of the EU, tax-free shopping allows you to make additional savings on your Spanish purchases, across the majority of retailers, by letting you claim back part of the VAT that local shoppers have to pay. You can even claim a higher percentage of VAT (Value Added Tax) when you visit one of ChangeGroup’s downtown locations before getting to the port of departure. Here is a simple guide to make your tax-free shopping journey hassle-free and rewarding.

1 Shop & Claim a VAT Voucher

Shop at any store that offers tax-free shopping. ChangeGroup partners with all major VAT refund companies in Spain, such as Global Blue, Planet Tax-Free, Innova and Travel Tax-Free, who all work with most of the world’s leading brands. Remember to ask for a VAT voucher at every store you shop at and keep this along with your normal receipt. Complete the personal details requested in the voucher and then visit a ChangeGroup refund point.

2 Visit ChangeGroup

We can process VAT shopping vouchers issued anywhere in Spain and can give you an immediate VAT cash refund in your chosen currency or on your credit your card for immediate use. Please remember to bring along your passport along with a credit card in your name, valid for 6 months. You should leave the EU within 21 days from the date you receive the cash refund.

  3 Validate Refund at Departure

Finally, at the airport when you leave Spain / EU, you will need to show your goods and get a customs stamp on your VAT vouchers, or drop your vouchers into a designated customs box at the port of departure, to complete the early VAT refund procedure. Please speak to a member of our team at the refund point for more specific details about the specific procedures at your port of departure. If you have any further inquiries, please call any of our three refund shops, accessible at the links above.