Frequently asked questions about SIM and eSIM cards
What is the difference between an eSIM and a physical SIM card?
A traditional SIM card, a small chip inserted into your phone, connects it to the mobile network. In contrast, an eSIM is a virtual SIM card integrated directly into the motherboard of your phone, offering remote programmability.
How quickly can I get connectivity with eSIM?
Connection is immediate upon installation, so relax and enjoy instant international connectivity by scanning a QR code, no need to wait.
When is the physical SIM card delivered?
Prefer a physical SIM? Your physical SIM card will be shipped within 24 hours of TravelSim receiving your order. Delivery takes between 2 and 10 days, depending on the method chosen and the destination country. See shipping details here.
Choose the option that best suits your needs and enjoy seamless global connectivity!
The SIM card works in all unlocked phones or tablets.
The eSIM works on all the following devices:
Apple:
- iPhone 15/Plus/Pro/Pro Max
- iPhone 14/Plus/Pro/Pro Max
- iPhone 13/mini/Pro/Pro Max
- iPhone 12 /mini/ Pro / Pro Max
- iPhone 11/ Pro/Pro Max
- iPhone XS / XS Max
- iPhone XR
- iPhone SE (2020, 2021)
- iPad Air (3rd, 4th Generation)
- iPad Pro (1st to 5th Generation)
- iPad Mini (5th, 6th Generation)
- iPad (7th, 8th, 9th Generation)
Android:
- Google Pixel 2
- Google Pixel 3
- Google Pixel 3 XL
- Google Pixel 4
- Google Pixel 4 XL
- Google Pixel 4a
- Google Pixel 5
- Samsung Galaxy S23
- Samsung Galaxy S23+
- Samsung Galaxy S23 Ultra
- Samsung Galaxy S22
- Samsung Galaxy S22+
- Samsung Galaxy S22 Ultra
- Samsung Galaxy S21
- Samsung Galaxy S21+
- Samsung Galaxy S21 Ultra
- Samsung Galaxy S20
- Samsung Galaxy S20+
- Samsung Galaxy S20 Ultra
- Samsung Galaxy Note 20 Ultra
- Samsung Galaxy Note 20
- Samsung Galaxy Note 20+
- Samsung Galaxy Note 20 FE
- Samsung Galaxy Note 20 Ultra
- Samsung Galaxy Note 20 Ultra 5G
- Samsung Galaxy Fold
- Samsung Galaxy Fold2 5G
- Samsung Galaxy Z Flip
- Microsoft Surface Pro
- Windows 10 PCs
- Huawei P40
- Huawei P40 Pro
- Lenovo Yoga 630
- Nuu Mobile X5
- HP Spectre Folio
- Gemini PDA
- Motorola Razr 2019
- Palm Palm
Activating your eSIM is simple: it is activated automatically when you install it.
For your physical SIM card, please visit the TravelSim website and follow the activation instructions. Click here for a detailed guide.
Top up your SIM card easily at any time on the TravelSim website. Read the instructions here.
An eSIM card can only be connected to one device at a time. To change devices, simply remove the eSIM from the old device before installing it in the new one.
Stay connected globally with TravelSim©
TravelSim© is provided by Top Connect OÜ, one of the world's leading providers of alternative roaming services. Its products include affordable global mobile connections and management solutions for B2C, B2B and IoT connectivity.
As a fully licensed MVNO, Top Connect offers sponsored roaming and e-profile solutions to various service providers. Benefit from our extensive network of 350+ roaming partners in +210 destinations worldwide.